Payment and Shipping
payment options
We offer the following payment methods for orders in our online shop:
Klarna
PayPal
advance payment/transfer
shipping countries
We deliver to the following countries:
Germany
France
Spain
Italy
Netherlands
Great Britain
Austria
Switzerland
Deliveries to other countries are also possible upon request. Please contact us before placing your order.
shipping times
The delivery time for standard products is usually approximately 5 to 20 working days and only begins after receipt of all information and documents necessary to execute the order.
Different delivery times apply for customized products, which are determined individually and communicated to you as part of the order confirmation. You can find further details in our General Terms and Conditions (GTC).
shipping costs and insurance
Our packages are shipped insured with DHL as standard, with transport insurance up to a value of €500 included. Shipping costs depend on the delivery country and are displayed during the ordering process.
Different shipping costs and conditions may apply for special orders or international deliveries. In such cases we will inform you accordingly before shipping.
Special features of custom-made products
For products that are manufactured according to your individual specifications, different delivery times and shipping conditions apply, which are set out in our General Terms and Conditions (GTC). Please note these special regulations when placing your order.